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<html xmlns:o="urn:schemas-microsoft-com:office:office"><head> <meta http-equiv="Content-Type" content="text/html; charset=us-ascii"> <meta http-equiv="Content-Style-Type" content="text/css"> <meta name="generator" content="Aspose.Words for .NET 19.2"> <title></title> <!--[if gte mso 9]><xml><o:DocumentProperties><o:Revision>0</o:Revision><o:TotalTime>0</o:TotalTime><o:Pages>0</o:Pages><o:Words>0</o:Words><o:Characters>0</o:Characters><o:Lines>0</o:Lines><o:Paragraphs>0</o:Paragraphs><o:CharactersWithSpaces>0</o:CharactersWithSpaces><o:Version>0.0000</o:Version></o:DocumentProperties></xml><![endif]--><style type="text/css">@page Section1 { size:595.1pt 841.65pt; margin:72pt 90pt }div.Section1 { page:Section1 }</style> </head> <body lang="en-US"> <div class="Section1"> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial" lang="en-GB">Dear Search Acumen,</span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial" lang="en-GB">Thank you for </span><span style="font-family:Arial" lang="en-GB">your Local Authority search request to Eastbourne Borough Council</span><span style="font-family:Arial" lang="en-GB">. </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial" lang="en-GB">Your reference</span><span style="font-family:Arial" lang="en-GB">: 133153203</span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial" lang="en-GB">Our reference: 210020</span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; font-weight:bold" lang="en-GB">Address:</span><span style="font-family:Arial; font-weight:bold; -aw-import:spaces" lang="en-GB"> </span><span style="font-family:Arial; font-weight:bold" lang="en-GB">Apartment 68, 20 Upperton Road, Eastbourne, East Sussex, BN21 1AG </span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial" lang="en-GB">We have compiled the response to the questions that were submitted as part of the land charge search request which you will find attached.</span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial" lang="en-GB">If you have any queries about this, please contact us by emailing </span><span style="font-family:Arial" lang="en-GB">landcharges</span><span style="font-family:Arial" lang="en-GB">@lewes-eastbourne.gov.uk or by phoning 01323 410000. For everything else, visit www.lewes-eastbourne.gov.uk. </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; color:#0f0f0f; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial" lang="en-GB">Due to Covid-19 (coronavirus), we are experiencing an increase in phone calls and a reduction in staff.</span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial" lang="en-GB">To free up our staff to help those most in need, we are asking customers to use our online services at www.lewes-eastbourne.gov.uk whenever possible. This is available 24 hours a day, 7 days a week, at a time that's best for you.</span><span style="font-family:Arial; -aw-import:spaces" lang="en-GB"> </span><span style="font-family:Arial" lang="en-GB">If you register and sign in to your account you can track the status of your reports and requests online.</span><span style="font-family:Arial; -aw-import:spaces" lang="en-GB"> </span><span style="font-family:Arial" lang="en-GB">The website also has a new webchat available which is open from 8.30am to 5pm Monday to Friday.</span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial" lang="en-GB">Following government guidelines on social distancing, we have now closed our reception areas at 1 Grove Road in Eastbourne and Southover House in Lewes. This</span><span style="font-family:Arial; -aw-import:spaces" lang="en-GB"> </span> <span style="font-family:Arial" lang="en-GB">is to protect our residents and staff.</span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial" lang="en-GB">Our services are under constant review as we respond to the situation. To find the latest updates from the councils on Covid-19 (coronavirus), please visit www.lewes-eastbourne.gov.uk/covid19/ </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; color:#0f0f0f; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial" lang="en-GB">Tell us how we did. Visit https://www.smartsurvey.co.uk/s/DVAIW/ to complete a short customer feedback survey. </span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial" lang="en-GB">Yours sincerely </span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial; font-weight:bold" lang="en-GB">Chris Hooker</span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:Arial" lang="en-GB">Local Land Charges Officer</span></p> <p style="margin-top:0pt; margin-bottom:0pt; font-size:12pt"><span style="font-family:Arial; -aw-import:ignore" lang="en-GB"> </span></p> <p style="margin-top:0pt; margin-bottom:0pt; widows:0; orphans:0; font-size:12pt"> <span style="font-family:'Times New Roman'; -aw-import:ignore"> </span></p> </div> </body> </html>
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