Category Mapping
Robbie (Virtual AI) Details
Category
Score
---Select---
Addresses and attachments
Not a result
Results as a link
Results in body
%
Subject
Body
<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <meta name="Generator" content="Microsoft Word 15 (filtered medium)"> <!--[if !mso]><style>v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} </style><![endif]--><style><!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:"Calibri Light"; panose-1:2 15 3 2 2 2 4 3 2 4;} @font-face {font-family:Verdana; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:Aptos;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; font-size:11.0pt; font-family:"Calibri",sans-serif;} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} p.xmsonormal, li.xmsonormal, div.xmsonormal {mso-style-name:x_msonormal; margin:0cm; font-size:11.0pt; font-family:"Calibri",sans-serif;} p.xelementtoproof, li.xelementtoproof, div.xelementtoproof {mso-style-name:x_elementtoproof; margin:0cm; font-size:11.0pt; font-family:"Calibri",sans-serif;} p.xxmsonormal, li.xxmsonormal, div.xxmsonormal {mso-style-name:x_xmsonormal; margin:0cm; font-size:11.0pt; font-family:"Calibri",sans-serif;} span.EmailStyle27 {mso-style-type:personal-compose; font-family:"Calibri",sans-serif; color:windowtext;} .MsoChpDefault {mso-style-type:export-only; font-size:10.0pt; mso-ligatures:none;} @page WordSection1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt;} div.WordSection1 {page:WordSection1;} /* List Definitions */ @list l0 {mso-list-id:485442598; mso-list-template-ids:889379110;} @list l0:level1 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:36.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level2 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:72.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level3 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:108.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level4 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:144.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level5 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:180.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level6 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:216.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level7 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:252.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level8 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:288.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level9 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:324.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} ol {margin-bottom:0cm;} ul {margin-bottom:0cm;} --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext="edit" spidmax="1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext="edit"> <o:idmap v:ext="edit" data="1" /> </o:shapelayout></xml><![endif]--> </head> <body lang="EN-GB" link="blue" vlink="purple" style="word-wrap:break-word"> <p style="font-family:Calibri;font-size:10pt;color:#000000;margin:5pt;font-style:normal;font-weight:normal;text-decoration:none;" align="Left"> Official<br> </p> <br> <div> <div class="WordSection1"> <p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Ray,<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US">Thank you for your email.<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US">Firstly the previous arrangement was a one off on the understanding that this will not continue to happen in future.<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US">From the category list below it is very unclear what is the reason or the refund – is it duplicate payment, is it the search/sales not being progressed anymore or your team anticipated an official search request and submitted it with us only for your client then to have cancelled it?<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US">I have raised this with our accounts team to confirm if the payments mentioned below were in fact received and around the dates you mention within the same list.<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US">I will require from yourself proof of two/duplicate BACs payments received for each property within the list so we can seek confirmation from our accounts team and compare accordingly. Please note in case (from the list below) we find that a payment has been received for a search request which is no longer being proceeded with then we will not offset the payment against another address and we will only log it under the original request even if it is no longer required.<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US">You will no doubt be aware the your query from the list below is scattered around for a period of more than two years which causes a lot of unnecessary work for our team.<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US">Going forwards if we receive any such repeat queries we will only “may” be able to offset against the same address even if it is a duplicate or we may have to explore options other than receiving BACs payments from yourselves.<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="1440" style="width:1080.0pt;border-collapse:collapse"> <tbody> <tr style="height:24.6pt"> <td width="285" valign="bottom" style="width:214.0pt;border:solid #D5D3D1 1.0pt;border-bottom:none;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">CATEGORY</span></b><o:p></o:p></p> </td> <td width="100" valign="bottom" style="width:75.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Date/Time Opened</span></b><o:p></o:p></p> </td> <td width="67" valign="bottom" style="width:50.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Search ID</span></b><o:p></o:p></p> </td> <td width="75" valign="bottom" style="width:56.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Search Date</span></b><o:p></o:p></p> </td> <td width="599" valign="bottom" style="width:449.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Property Address</span></b><o:p></o:p></p> </td> <td width="428" valign="bottom" style="width:321.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Data Provider</span></b><o:p></o:p></p> </td> <td width="100" valign="bottom" style="width:75.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Refund Amount</span></b><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Outstanding Refunds as per Salesforce 31.12.2022</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">10/03/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">146739703</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">07/01/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">242 BATTERSEA BRIDGE ROAD, LONDON, SW11 3AA</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£45.99</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Outstanding Refunds as per Salesforce 31.12.2022</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">08/02/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">147037303</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">18/01/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">GROUND FLOOR ONLY, 44-46 FALCON ROAD, LONDON, SW11 2LR</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£46.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Outstanding Refunds as per Salesforce 31.12.2022</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">28/01/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">147481303</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">25/01/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">THIRTEENTH FLOOR FLAT 39 ASCENSIS TOWER JUNIPER DRIVE, LONDON, SW18 1AY</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£125.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Outstanding Refunds as per Salesforce 31.12.2022</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">23/03/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">149037303</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">10/03/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">FLAT 2 FLAT FIRST FLOOR, 36 ALMERIC ROAD, LONDON, SW11 1HL</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£125.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Outstanding Refunds as per Salesforce 31.12.2022</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">27/06/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">150795503</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">03/05/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">87 BATTERSEA RISE, LONDON, SW11 1HW</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£46.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Outstanding Refunds as per Salesforce 31.12.2022</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">04/08/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">153358803</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">07/07/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">120 BATTERSEA BRIDGE ROAD, LONDON, SW11 3AF</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£336.99</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Outstanding Refunds as per Salesforce 31.12.2022</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">05/08/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">153484303</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">07/07/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">222 BROOMWOOD ROAD, LONDON, SW11 6JY</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£125.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">BX22093050398159 LABACS270922 - DUPLICATED BACS PAYMENT</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">30/06/2023</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">157512403</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">26/09/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black"> 39 RUSHOLME ROAD LONDON SW15 3LF</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£140.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Outstanding Refunds as per Salesforce 31.12.2022</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">16/11/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">157771103</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">09/11/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">REAR OF, 24 LOUBET STREET, LONDON, SW17 9HD</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£21.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Outstanding Refunds as per Salesforce 30.11.23</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">31/05/2023</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">160187004</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">02/12/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">LAND EDGED AND HATCHED RED STUDIO 66, 67A MEDFIELD STREET, LONDON, SW15 4JY</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #D4D4D4 1.0pt;border-right:solid #D4D4D4 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£119.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:red">Refunds with No Case open</span><span style="color:red"><o:p></o:p></span></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">31/05/2023</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">164529005</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">10/05/2023</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black"> 2 Altura Tower Bridges Court Road London SW11 3GZ</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£174.98</span><o:p></o:p></p> </td> </tr> </tbody> </table> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <div> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Kind Regards</span><o:p></o:p></p> <p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p> <p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:standardcontextual">Amit Chowdhary <o:p></o:p></span></b></p> <p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:standardcontextual">Senior Local Land Charges Officer<o:p></o:p></span></b></p> <p class="MsoNormal"><span style="color:#7F7F7F;mso-ligatures:standardcontextual">Serving Richmond and Wandsworth Councils</span><span style="color:#7F7F7F;mso-ligatures:standardcontextual"><o:p></o:p></span></p> <p class="MsoNormal"><span style="color:#7F7F7F;mso-ligatures:standardcontextual">Tel : 0208 891 7127 </span><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></p> <p class="MsoNormal"><span style="color:gray;mso-ligatures:standardcontextual">Email: </span><u><span style="color:blue;mso-ligatures:standardcontextual"><a href="mailto:Amit.Chowdhary@RichmondandWandsworth.gov.uk"><span style="color:#0563C1">Amit.Chowdhary@RichmondandWandsworth.gov.uk</span></a></span></u><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></p> <p class="MsoNormal"><span style="color:gray;mso-ligatures:standardcontextual"><a href="http://www.richmond.gov.uk/">www.richmond.gov.uk</a> / <a href="http://www.wandsworth.gov.uk/">www.wandsworth.gov.uk</a> <o:p></o:p></span></p> <p class="MsoNormal"><span style="color:gray;mso-ligatures:standardcontextual"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">On 15<sup>th</sup> November 2022 London Borough of Wandsworth Council’s Local Land Charges service transferred to HM Land Registry’s national register. You can now apply for a Local Land Charge search or Personal search using the new digital service through the Business Gateway <a href="https://search-local-land-charges.service.gov.uk/"><span style="color:#0563C1">Portal</span></a> <o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">You can apply for an Official search of the Con29 is the usual way. Please see <a href="https://www.wandsworth.gov.uk/planning-and-building-control/land-charge-searches/"> <span style="color:#0563C1">Local Land Charges</span></a> webpages for the process and the correct fee. <o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">We will update our turnaround time via the Local Land Charges webpages, so please ensure you advise your clients of any delays<o:p></o:p></span></p> <p class="MsoNormal"><i><span style="mso-ligatures:standardcontextual"> <o:p></o:p></span></i></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">The Richmond Council local land charges search service remains unchanged.<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual"> <o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">For more information visit <a href="https://www.gov.uk/government/publications/hm-land-registry-local-land-charges-programme/local-land-charges-programme"> <span style="font-family:"Arial",sans-serif;color:#0563C1">GOV.UK</span></a></span><span style="mso-ligatures:standardcontextual;mso-fareast-language:EN-US"><o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">If you have received this message in error you must not print, copy, use or disclose the contents, but must delete it from your system and inform the sender of the error. You should be aware that all emails received and sent by the London Borough of Richmond upon Thames & Wandsworth Borough Council may be stored or monitored, or disclosed to authorised third parties, in accordance with relevant legislation.<o:p></o:p></span></p> </div> <p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"> <p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Accounts Department <accounts@search-acumen.co.uk> <br> <b>Sent:</b> Wednesday, January 24, 2024 1:35 PM<br> <b>To:</b> Richmond Land Charges <richmondLandCharges@richmondandwandsworth.gov.uk><br> <b>Cc:</b> Tamsin Hughes <Tamsin.Hughes@search-acumen.co.uk>; Search Orders <searchorders@phoenix-searches.co.uk>; Stephen Gordon (Local Land Charges) <Stephen.Gordon@richmondandwandsworth.gov.uk><br> <b>Subject:</b> Re: Duplicate BACS Payment Refund Request<o:p></o:p></span></p> </div> </div> <p class="MsoNormal"><o:p> </o:p></p> <p style="margin:5.0pt"><span style="font-size:10.0pt;color:black">Official<o:p></o:p></span></p> <p class="MsoNormal"><o:p> </o:p></p> <div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Hi Amit<o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Hope you are well?<o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Following on from our last conversation where you confirmed you are unable to make refunds for duplicate payments I have a list of more orders that were cancelled but paid for and one where payment was duplicated in error.<o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Are you able to confirm the same applies for these and that we can use the credit amount due, circa £1,300, against future search orders please?<o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Please note these are additional to the ones from the email trail and have been open at our end for some time now and need closing;<o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p> </div> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="1440" style="width:1080.0pt;border-collapse:collapse;border-spacing: 0px;box-sizing: border-box" id="table_0"> <tbody> <tr style="height:24.6pt"> <td width="285" valign="bottom" style="width:214.0pt;border:solid #D5D3D1 1.0pt;border-bottom:none;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <div> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">CATEGORY</span></b><o:p></o:p></p> </div> </td> <td width="100" valign="bottom" style="width:75.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <div> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Date/Time Opened</span></b><o:p></o:p></p> </div> </td> <td width="67" valign="bottom" style="width:50.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <div> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Search ID</span></b><o:p></o:p></p> </div> </td> <td width="75" valign="bottom" style="width:56.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <div> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Search Date</span></b><o:p></o:p></p> </div> </td> <td width="599" valign="bottom" style="width:449.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <div> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Property Address</span></b><o:p></o:p></p> </div> </td> <td width="428" valign="bottom" style="width:321.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <div> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Data Provider</span></b><o:p></o:p></p> </div> </td> <td width="100" valign="bottom" style="width:75.0pt;border-top:solid #D5D3D1 1.0pt;border-left:none;border-bottom:none;border-right:solid #D5D3D1 1.0pt;background:#E9E8E5;padding:.75pt .75pt .75pt .75pt;height:24.6pt"> <div> <p class="MsoNormal"><b><span style="font-size:9.0pt;color:#56585B">Refund Amount</span></b><o:p></o:p></p> </div> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Outstanding Refunds as per Salesforce 31.12.2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">10/03/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">146739703</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">07/01/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">242 BATTERSEA BRIDGE ROAD, LONDON, SW11 3AA</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£45.99</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Outstanding Refunds as per Salesforce 31.12.2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">08/02/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">147037303</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">18/01/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">GROUND FLOOR ONLY, 44-46 FALCON ROAD, LONDON, SW11 2LR</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£46.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Outstanding Refunds as per Salesforce 31.12.2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">28/01/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">147481303</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">25/01/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">THIRTEENTH FLOOR FLAT 39 ASCENSIS TOWER JUNIPER DRIVE, LONDON, SW18 1AY</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£125.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Outstanding Refunds as per Salesforce 31.12.2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">23/03/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">149037303</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">10/03/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">FLAT 2 FLAT FIRST FLOOR, 36 ALMERIC ROAD, LONDON, SW11 1HL</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£125.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Outstanding Refunds as per Salesforce 31.12.2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">27/06/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">150795503</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">03/05/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">87 BATTERSEA RISE, LONDON, SW11 1HW</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£46.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Outstanding Refunds as per Salesforce 31.12.2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">04/08/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">153358803</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">07/07/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">120 BATTERSEA BRIDGE ROAD, LONDON, SW11 3AF</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£336.99</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Outstanding Refunds as per Salesforce 31.12.2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">05/08/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">153484303</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">07/07/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">222 BROOMWOOD ROAD, LONDON, SW11 6JY</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£125.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">BX22093050398159 LABACS270922 - DUPLICATED BACS PAYMENT</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">30/06/2023</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">157512403</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">26/09/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black"> 39 RUSHOLME ROAD LONDON SW15 3LF</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£140.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Outstanding Refunds as per Salesforce 31.12.2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">16/11/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">157771103</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">09/11/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">REAR OF, 24 LOUBET STREET, LONDON, SW17 9HD</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£21.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Outstanding Refunds as per Salesforce 30.11.23</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">31/05/2023</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">160187004</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">02/12/2022</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">LAND EDGED AND HATCHED RED STUDIO 66, 67A MEDFIELD STREET, LONDON, SW15 4JY</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #D4D4D4 1.0pt;border-right:solid #D4D4D4 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£119.00</span><o:p></o:p></p> </td> </tr> <tr style="height:12.0pt"> <td nowrap="" valign="bottom" style="border:solid windowtext 1.0pt;border-top:none;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Refunds with No Case open</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">31/05/2023</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">164529005</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">10/05/2023</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black"> 2 Altura Tower Bridges Court Road London SW11 3GZ</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal"><span style="font-size:9.0pt;color:black">Wandsworth Borough Council</span><o:p></o:p></p> </td> <td nowrap="" valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:.75pt .75pt .75pt .75pt;height:12.0pt"> <p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;color:black">£174.98</span><o:p></o:p></p> </td> </tr> </tbody> </table> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Many thanks<o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Ray<o:p></o:p></span></p> </div> <div id="Signature"> <div> <p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p> </div> <div id="divtagdefaultwrapper"> <p style="background:white"><span style="font-size:12.0pt;color:black">Accounts Department<o:p></o:p></span></p> <p style="background:white"><b><span style="font-size:12.0pt;color:black">Search Acumen</span></b><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p> <p style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p> <p style="background:white"><b><span style="font-size:12.0pt;color:black">Telephone 0800 240 4746</span></b><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p> <p style="background:white"><span style="color:black"> <o:p></o:p></span></p> <p style="background:white"><span style="color:black"> <o:p></o:p></span></p> <p style="background:white"><span style="color:black"> <o:p></o:p></span></p> <p style="background:white"><span style="font-size:8.0pt;color:black">This message contains confidential information and is for the intended recipient only. Email transmission cannot be guaranteed to secure or error-free as information could be intercepted, corrupted, lost, destroyed arrive late, be incomplete or contain viruses. <br> Phoenix Searches Limited cannot accept liability for any errors or omissions in the contents of this message, which may arise as a result of email transmission. Please note that Phoenix Searches Limited may monitor, analyse and archive email traffic, data and the content of emails for the purposes of security, legal compliance and staff training. <br> Registered Office: The Maidstone Studios, New Cut Road, Vinters Park, Maidstone, Kent ME14 5NZ. Phoenix Searches Limited trading as Search Acumen is a limited company registered in England and Wales. Company Registration No: 8450163 VAT Reg No: 168587648. A list of Directors for the business can be found on our website <a href="http://www.search-acumen.co.uk/"> www.search-acumen.co.uk</a> </span><span style="color:black"><o:p></o:p></span></p> <p style="background:white"><span style="font-size:8.0pt;color:black">Phoenix Searches Ltd, trading as Search Acumen, is an Appointed Representative of CLS Property Insight Limited (CLS). CLS are authorised and regulated by the Financial Conduct Authority.</span><span style="color:black"> <o:p></o:p></span></p> <p style="background:white"><span style="color:black"> <o:p></o:p></span></p> <p style="background:white"><span style="color:black"> <o:p></o:p></span></p> <div> <p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p> </div> </div> </div> <div class="MsoNormal" align="center" style="text-align:center"> <hr size="2" width="98%" align="center"> </div> <div id="divRplyFwdMsg"> <p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Richmond Land Charges <<a href="mailto:richmondLandCharges@richmondandwandsworth.gov.uk">richmondLandCharges@richmondandwandsworth.gov.uk</a>><br> <b>Sent:</b> 23 November 2023 15:31<br> <b>To:</b> Accounts Department <<a href="mailto:accounts@search-acumen.co.uk">accounts@search-acumen.co.uk</a>><br> <b>Cc:</b> Tamsin Hughes <<a href="mailto:Tamsin.Hughes@search-acumen.co.uk">Tamsin.Hughes@search-acumen.co.uk</a>>; Search Orders <<a href="mailto:searchorders@phoenix-searches.co.uk">searchorders@phoenix-searches.co.uk</a>>; Stephen Gordon (Local Land Charges) <<a href="mailto:Stephen.Gordon@richmondandwandsworth.gov.uk">Stephen.Gordon@richmondandwandsworth.gov.uk</a>><br> <b>Subject:</b> RE: Duplicate BACS Payment Refund Request</span> <o:p></o:p></p> <div> <p class="MsoNormal"> <o:p></o:p></p> </div> </div> <div> <p style="margin:5.0pt"><span style="font-size:10.0pt;color:black">Official<o:p></o:p></span></p> <p class="MsoNormal"><o:p> </o:p></p> <div> <div> <p class="xmsonormal">Hi Ray,<o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <p class="xmsonormal">We cannot offset against order submitted through sister company and we do not process physical refunds.<o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <p class="xmsonormal">This was something discussed and agreed with your processing team managers. I understand the changing workflow but we are, on average, only looking at just over 4 standard official search request from Search Acumen before the whole amount is used.<o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <p class="xmsonormal">We have been clear before that processing refunds is not straightforward process and this is one of the reasons why it was agreed in situations where the applicant has made a duplicate payment of their own accord then the only relevant option (that was agreed) will be to offset overpayment against future official search requests.<o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <div> <p class="xmsonormal">Kind Regards<o:p></o:p></p> <p class="xmsonormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span></b><o:p></o:p></p> <p class="xmsonormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Amit Chowdhary </span></b><o:p></o:p></p> <p class="xmsonormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Senior Local Land Charges Officer</span></b><o:p></o:p></p> <p class="xmsonormal"><span style="color:#7F7F7F">Serving Richmond and Wandsworth Councils</span><o:p></o:p></p> <p class="xmsonormal"><span style="color:#7F7F7F">Tel : 0208 891 7127 </span><o:p></o:p></p> <p class="xmsonormal"><span style="color:gray">Email: </span><u><span style="color:blue"><a href="mailto:Amit.Chowdhary@RichmondandWandsworth.gov.uk"><span style="color:#0563C1">Amit.Chowdhary@RichmondandWandsworth.gov.uk</span></a></span></u><o:p></o:p></p> <p class="xmsonormal"><span style="color:gray"><a href="http://www.richmond.gov.uk/">www.richmond.gov.uk</a> / <a href="http://www.wandsworth.gov.uk/">www.wandsworth.gov.uk</a> </span><o:p></o:p></p> <p class="xmsonormal"><span style="color:gray"> </span><o:p></o:p></p> <p class="xmsonormal">On 15<sup>th</sup> November 2022 London Borough of Wandsworth Council’s Local Land Charges service transferred to HM Land Registry’s national register. You can now apply for a Local Land Charge search or Personal search using the new digital service through the Business Gateway <a href="https://search-local-land-charges.service.gov.uk/"> <span style="color:#0563C1">Portal</span></a> <o:p></o:p></p> <p class="xmsonormal">You can apply for an Official search of the Con29 is the usual way. Please see <a href="https://www.wandsworth.gov.uk/planning-and-building-control/land-charge-searches/"> <span style="color:#0563C1">Local Land Charges</span></a> webpages for the process and the correct fee. <o:p></o:p></p> <p class="xmsonormal">We will update our turnaround time via the Local Land Charges webpages, so please ensure you advice your clients of any delays<o:p></o:p></p> <p class="xmsonormal"><i> </i><o:p></o:p></p> <p class="xmsonormal">The Richmond Council local land charges search service remains unchanged.<o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <p class="xmsonormal">For more information visit <a href="https://www.gov.uk/government/publications/hm-land-registry-local-land-charges-programme/local-land-charges-programme"> <span style="font-family:"Arial",sans-serif;color:#0563C1">GOV.UK</span></a><o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <p class="xmsonormal">If you have received this message in error you must not print, copy, use or disclose the contents, but must delete it from your system and inform the sender of the error. You should be aware that all emails received and sent by the London Borough of Richmond upon Thames & Wandsworth Borough Council may be stored or monitored, or disclosed to authorised third parties, in accordance with relevant legislation.<o:p></o:p></p> </div> <p class="xmsonormal"> <o:p></o:p></p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"> <p class="xmsonormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Accounts Department <<a href="mailto:accounts@search-acumen.co.uk">accounts@search-acumen.co.uk</a>> <br> <b>Sent:</b> Thursday, November 23, 2023 11:53 AM<br> <b>To:</b> Richmond Land Charges <<a href="mailto:richmondLandCharges@richmondandwandsworth.gov.uk">richmondLandCharges@richmondandwandsworth.gov.uk</a>><br> <b>Cc:</b> Tamsin Hughes <<a href="mailto:Tamsin.Hughes@search-acumen.co.uk">Tamsin.Hughes@search-acumen.co.uk</a>>; Search Orders <<a href="mailto:searchorders@phoenix-searches.co.uk">searchorders@phoenix-searches.co.uk</a>>; Stephen Gordon (Local Land Charges) <<a href="mailto:Stephen.Gordon@richmondandwandsworth.gov.uk">Stephen.Gordon@richmondandwandsworth.gov.uk</a>><br> <b>Subject:</b> Re: Duplicate BACS Payment Refund Request</span><o:p></o:p></p> </div> </div> <p class="xmsonormal"> <o:p></o:p></p> <p style="margin:5.0pt"><span style="font-size:10.0pt;color:black">Official</span><o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <div> <div> <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Hi Amit</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Thanks for your email.</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"> </span><o:p></o:p></p> </div> <p class="xelementtoproof"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Search Acumen workflows have been changing over the course of 2023 and orders are now placed through the group IT infrastructure. As a result, the number of orders submitted by Search Acumen is decreasing. The ability to offset refunds against future orders is likely to be a problem as most orders will now be submitted via our sister company.</span><o:p></o:p></p> <p style="margin-bottom:6.0pt"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">As a result, can we ask one of two options:</span><o:p></o:p></p> <ul style="margin-top:0cm" type="disc"> <li class="xmsonormal" style="color:black;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif">Can the refund amount be offset against orders submitted by our sister company?</span><o:p></o:p></li><li class="xmsonormal" style="color:black;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif">Or can we receive the physical refund?</span><o:p></o:p></li></ul> <p class="xelementtoproof" style="margin-bottom:6.0pt"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Please can you let us know what your preference is.</span><o:p></o:p></p> <div> <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Kind regards</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Ray</span><o:p></o:p></p> </div> <div id="x_Signature"> <div> <p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div id="x_divtagdefaultwrapper"> <p style="background:white"><span style="font-size:12.0pt;color:black">Accounts Department</span><o:p></o:p></p> <p style="background:white"><b><span style="font-size:12.0pt;color:black">Search Acumen</span></b><o:p></o:p></p> <p style="background:white"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p> <p style="background:white"><b><span style="font-size:12.0pt;color:black">Telephone 0800 240 4746</span></b><o:p></o:p></p> <p style="background:white"><span style="color:black"> <a href="http://www.linkedin.com/company/search-acumen"><span style="font-family:"Calibri Light",sans-serif;text-decoration:none"><img border="0" id="_x0000_i1033" src="file:///C:/Users/Cheryl/AppData/Local/Temp/msohtmlclip1/01/clip_image002.gif" alt="linkedin"></span></a> <a href="https://twitter.com/SearchAcumen"><span style="font-family:"Calibri Light",sans-serif;text-decoration:none"><img border="0" id="_x0000_i1032" src="file:///C:/Users/Cheryl/AppData/Local/Temp/msohtmlclip1/01/clip_image004.gif" alt="twitter"></span></a> </span><o:p></o:p></p> <p style="background:white"><span style="color:black"><a href="https://search-acumen.co.uk/News/Digital-AP1"><span style="text-decoration:none"><img border="0" id="_x0000_i1031" src="file:///C:/Users/Cheryl/AppData/Local/Temp/msohtmlclip1/01/clip_image006.jpg"></span></a> </span><o:p></o:p></p> <p style="background:white"><span style="color:black"> </span><o:p></o:p></p> <p style="background:white"><span style="font-size:8.0pt;color:black">This message contains confidential information and is for the intended recipient only. Email transmission cannot be guaranteed to secure or error-free as information could be intercepted, corrupted, lost, destroyed arrive late, be incomplete or contain viruses. <br> Phoenix Searches Limited cannot accept liability for any errors or omissions in the contents of this message, which may arise as a result of email transmission. Please note that Phoenix Searches Limited may monitor, analyse and archive email traffic, data and the content of emails for the purposes of security, legal compliance and staff training. <br> Registered Office: The Maidstone Studios, New Cut Road, Vinters Park, Maidstone, Kent ME14 5NZ. Phoenix Searches Limited trading as Search Acumen is a limited company registered in England and Wales. Company Registration No: 8450163 VAT Reg No: 168587648. A list of Directors for the business can be found on our website <a href="http://www.search-acumen.co.uk/"> www.search-acumen.co.uk</a> </span><o:p></o:p></p> <p style="background:white"><span style="font-size:8.0pt;color:black">Phoenix Searches Ltd, trading as Search Acumen, is an Appointed Representative of CLS Property Insight Limited (CLS). CLS are authorised and regulated by the Financial Conduct Authority.</span><span style="color:black"> </span><o:p></o:p></p> <p style="background:white"><span style="color:black"> </span><o:p></o:p></p> <p style="background:white"><span style="color:black"> </span><o:p></o:p></p> <div> <p class="xmsonormal" style="background:white"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p> </div> </div> </div> <div class="MsoNormal" align="center" style="text-align:center"> <hr size="2" width="98%" align="center"> </div> <div id="x_divRplyFwdMsg"> <p class="xmsonormal"><b><span style="color:black">From:</span></b><span style="color:black"> Richmond Land Charges <<a href="mailto:richmondLandCharges@richmondandwandsworth.gov.uk">richmondLandCharges@richmondandwandsworth.gov.uk</a>><br> <b>Sent:</b> 23 November 2023 09:30<br> <b>To:</b> Accounts Department <<a href="mailto:accounts@search-acumen.co.uk">accounts@search-acumen.co.uk</a>><br> <b>Cc:</b> Tamsin Hughes <<a href="mailto:Tamsin.Hughes@search-acumen.co.uk">Tamsin.Hughes@search-acumen.co.uk</a>>; Search Orders <<a href="mailto:searchorders@phoenix-searches.co.uk">searchorders@phoenix-searches.co.uk</a>>; Stephen Gordon (Local Land Charges) <<a href="mailto:Stephen.Gordon@richmondandwandsworth.gov.uk">Stephen.Gordon@richmondandwandsworth.gov.uk</a>><br> <b>Subject:</b> FW: Duplicate BACS Payment Refund Request</span> <o:p></o:p></p> <div> <p class="xmsonormal"> <o:p></o:p></p> </div> </div> <div> <p style="margin:5.0pt"><span style="font-size:10.0pt;color:black">Official</span><o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <div> <div> <p class="xxmsonormal">Dear Search Acumen,<o:p></o:p></p> <p class="xxmsonormal"> <o:p></o:p></p> <p class="xxmsonormal">We have previously discussed this. A refund is not possible and the duplicate amount will need to be adjusted against future official search request from yourself.<o:p></o:p></p> <p class="xxmsonormal"> <o:p></o:p></p> <p class="xxmsonormal">I have copied in my colleague, Stephen, who will assist you in letting you know when this amount has been used up.<o:p></o:p></p> <p class="xxmsonormal"> <o:p></o:p></p> <div> <p class="xxmsonormal">Kind Regards<o:p></o:p></p> <p class="xxmsonormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span></b><o:p></o:p></p> <p class="xxmsonormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Amit Chowdhary </span></b><o:p></o:p></p> <p class="xxmsonormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif">Senior Local Land Charges Officer</span></b><o:p></o:p></p> <p class="xxmsonormal"><span style="color:#7F7F7F">Serving Richmond and Wandsworth Councils</span><o:p></o:p></p> <p class="xxmsonormal"><span style="color:#7F7F7F">Tel : 0208 891 7127 </span><o:p></o:p></p> <p class="xxmsonormal"><span style="color:gray">Email: </span><u><span style="color:blue"><a href="mailto:Amit.Chowdhary@RichmondandWandsworth.gov.uk"><span style="color:#0563C1">Amit.Chowdhary@RichmondandWandsworth.gov.uk</span></a></span></u><o:p></o:p></p> <p class="xxmsonormal"><span style="color:gray"><a href="http://www.richmond.gov.uk/">www.richmond.gov.uk</a> / <a href="http://www.wandsworth.gov.uk/">www.wandsworth.gov.uk</a> </span><o:p></o:p></p> <p class="xxmsonormal"><span style="color:gray"> </span><o:p></o:p></p> <p class="xxmsonormal">On 15<sup>th</sup> November 2022 London Borough of Wandsworth Council’s Local Land Charges service transferred to HM Land Registry’s national register. You can now apply for a Local Land Charge search or Personal search using the new digital service through the Business Gateway <a href="https://search-local-land-charges.service.gov.uk/"> <span style="color:#0563C1">Portal</span></a> <o:p></o:p></p> <p class="xxmsonormal">You can apply for an Official search of the Con29 is the usual way. Please see <a href="https://www.wandsworth.gov.uk/planning-and-building-control/land-charge-searches/"> <span style="color:#0563C1">Local Land Charges</span></a> webpages for the process and the correct fee. <o:p></o:p></p> <p class="xxmsonormal">We will update our turnaround time via the Local Land Charges webpages, so please ensure you advice your clients of any delays<o:p></o:p></p> <p class="xxmsonormal"><i> </i><o:p></o:p></p> <p class="xxmsonormal">The Richmond Council local land charges search service remains unchanged.<o:p></o:p></p> <p class="xxmsonormal"> <o:p></o:p></p> <p class="xxmsonormal"> <o:p></o:p></p> <p class="xxmsonormal">For more information visit <a href="https://www.gov.uk/government/publications/hm-land-registry-local-land-charges-programme/local-land-charges-programme"> <span style="font-family:"Arial",sans-serif;color:#0563C1">GOV.UK</span></a><o:p></o:p></p> <p class="xxmsonormal"> <o:p></o:p></p> <p class="xxmsonormal">If you have received this message in error you must not print, copy, use or disclose the contents, but must delete it from your system and inform the sender of the error. You should be aware that all emails received and sent by the London Borough of Richmond upon Thames & Wandsworth Borough Council may be stored or monitored, or disclosed to authorised third parties, in accordance with relevant legislation.<o:p></o:p></p> </div> <p class="xxmsonormal"> <o:p></o:p></p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"> <p class="xxmsonormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Accounts Department <<a href="mailto:accounts@search-acumen.co.uk">accounts@search-acumen.co.uk</a>> <br> <b>Sent:</b> Wednesday, November 22, 2023 2:43 PM<br> <b>To:</b> Richmond Land Charges <<a href="mailto:richmondLandCharges@richmondandwandsworth.gov.uk">richmondLandCharges@richmondandwandsworth.gov.uk</a>><br> <b>Subject:</b> Duplicate BACS Payment Refund Request</span><o:p></o:p></p> </div> </div> <p class="xxmsonormal"> <o:p></o:p></p> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Good afternoon</span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">It has come to our attention that a duplicate BACS payment for £727.62 was made to yourselves and we would like to request a refund.</span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Please find details below:</span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Original payment was made on 16.06.23 then a duplicate payment was made on 21.06.23, see details below:<br> <br> <img border="0" width="840" height="93" style="width:8.75in;height:.9687in" id="x_x_Picture_x0020_1" src="cid:image001.png@01DA5049.CBCA04E0"></span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"> <o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Please see remits attached.</span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"> <o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">If you could please confirm when a refund will be made that would be much appreciated.</span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"> <o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Kind regards</span><o:p></o:p></p> </div> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div id="x_x_Signature"> <div> <p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div id="x_x_divtagdefaultwrapper"> <p style="background:white"><span style="font-size:12.0pt;color:black">Accounts Department</span><o:p></o:p></p> <p style="background:white"><b><span style="font-size:12.0pt;color:black">Search Acumen</span></b><o:p></o:p></p> <p style="background:white"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p> <p style="background:white"><b><span style="font-size:12.0pt;color:black">Telephone 0800 240 4746</span></b><o:p></o:p></p> <p style="background:white"><span style="color:black"> <a href="http://www.linkedin.com/company/search-acumen"><span style="font-family:"Calibri Light",sans-serif;text-decoration:none"><img border="0" id="_x0000_i1029" src="file:///C:/Users/Cheryl/AppData/Local/Temp/msohtmlclip1/01/clip_image002.gif" alt="linkedin"></span></a> <a href="https://twitter.com/SearchAcumen"><span style="font-family:"Calibri Light",sans-serif;text-decoration:none"><img border="0" id="_x0000_i1028" src="file:///C:/Users/Cheryl/AppData/Local/Temp/msohtmlclip1/01/clip_image004.gif" alt="twitter"></span></a> </span><o:p></o:p></p> <p style="background:white"><span style="color:black"><a href="https://search-acumen.co.uk/News/Digital-AP1"><span style="text-decoration:none"><img border="0" id="_x0000_i1027" src="file:///C:/Users/Cheryl/AppData/Local/Temp/msohtmlclip1/01/clip_image006.jpg"></span></a> </span><o:p></o:p></p> <p style="background:white"><span style="color:black"> </span><o:p></o:p></p> <p style="background:white"><span style="font-size:8.0pt;color:black">This message contains confidential information and is for the intended recipient only. Email transmission cannot be guaranteed to secure or error-free as information could be intercepted, corrupted, lost, destroyed arrive late, be incomplete or contain viruses. <br> Phoenix Searches Limited cannot accept liability for any errors or omissions in the contents of this message, which may arise as a result of email transmission. Please note that Phoenix Searches Limited may monitor, analyse and archive email traffic, data and the content of emails for the purposes of security, legal compliance and staff training. <br> Registered Office: The Maidstone Studios, New Cut Road, Vinters Park, Maidstone, Kent ME14 5NZ. Phoenix Searches Limited trading as Search Acumen is a limited company registered in England and Wales. Company Registration No: 8450163 VAT Reg No: 168587648. A list of Directors for the business can be found on our website <a href="http://www.search-acumen.co.uk/"> www.search-acumen.co.uk</a> </span><o:p></o:p></p> <p style="background:white"><span style="font-size:8.0pt;color:black">Phoenix Searches Ltd, trading as Search Acumen, is an Appointed Representative of CLS Property Insight Limited (CLS). CLS are authorised and regulated by the Financial Conduct Authority.</span><span style="color:black"> </span><o:p></o:p></p> <p style="background:white"><span style="color:black"> </span><o:p></o:p></p> <p style="background:white"><span style="color:black"> </span><o:p></o:p></p> <div> <p class="xxmsonormal" style="background:white"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p> </div> </div> </div> </div> <p class="xmsonormal" style="margin-bottom:12.0pt"> <o:p></o:p></p> <p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">IMPORTANT:<br> This email and any of its attachments are intended solely for the use of the individual or entity to whom they are addressed. If you have received this message in error you must not print, copy, use or disclose the contents to anyone. Please also delete it from your system and inform the sender of the error immediately. Emails sent and received by Richmond and Wandsworth Councils are monitored and may be subsequently disclosed to authorised third parties, in accordance with relevant legislation. </span><o:p></o:p></p> </div> </div> </div> </div> <p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p> <p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">IMPORTANT:<br> This email and any of its attachments are intended solely for the use of the individual or entity to whom they are addressed. If you have received this message in error you must not print, copy, use or disclose the contents to anyone. Please also delete it from your system and inform the sender of the error immediately. Emails sent and received by Richmond and Wandsworth Councils are monitored and may be subsequently disclosed to authorised third parties, in accordance with relevant legislation. </span><o:p></o:p></p> </div> </div> </div> </div> <mc type="body"><br> <br> <p><font face="Verdana" size="2">IMPORTANT:<br> This email and any of its attachments are intended solely for the use of the individual or entity to whom they are addressed. If you have received this message in error you must not print, copy, use or disclose the contents to anyone. Please also delete it from your system and inform the sender of the error immediately. Emails sent and received by Richmond and Wandsworth Councils are monitored and may be subsequently disclosed to authorised third parties, in accordance with relevant legislation. </font></p> </div> </body> </html>
Attachments
Address
Category
File
Add attachment
Cancel
Save