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<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head> <meta http-equiv="Content-Type" content="text/html; charset=Windows-1252"> <meta name="Generator" content="Microsoft Word 15 (filtered medium)"> <style><!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-fareast-language:EN-US;} span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Calibri",sans-serif; color:black;} .MsoChpDefault {mso-style-type:export-only; font-family:"Calibri",sans-serif; mso-fareast-language:EN-US;} @page WordSection1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt;} div.WordSection1 {page:WordSection1;} --></style> </head> <body lang="EN-GB" link="#0563C1" vlink="#954F72"> <div class="WordSection1"> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">Thank you for your e-mail to the Infrastructure Team at Harrow Council.<o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">This message acknowledges your e-mail has been recieved and will be looked into as soon as possible. <o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">Please do not reply to this auto generated message. Please note, that we inspect every report we receive but due to the high volume of reports received we are not able to reply individually to each one.<o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">Please note the following information for your reference:<o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><b><u><span style="color:black">Planning Applications – Flooding & Drainage Advice <o:p></o:p></span></u></b></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">Infrastructure team are responsible for the role as a Lead Local Flood Authority (LLFA) and are also a Land Drainage Authority (LDA) and have published our own Land Drainage Bylaws. We are not part of Planning and are only a consultee to the planning department</span> and advise the planners on drainage and flooding issues<span style="color:black">.<o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">Should you require any professional specialist technical advice or information on any drainage issues, flood zones, flood mapping data, Flood Risk Assessment, the </span>Council Local Flood Risk Management Strategy, <span style="color:black">and Land Drainage Bylaws in relation to a planning application/new development please note that these services are chargeable from 1st April 2017.<o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><b><u><span style="color:black">Highway Searches<o:p></o:p></span></u></b></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">If your enquiry is regarding highway adoption status, Right of Way, Traffic Scheme proposals and Section 38 / Section 278 status enquiry, please use the folowing link for more information:<o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><a href="https://www.harrow.gov.uk/road-maintenance-travel/highway-searches/1"><span style="color:windowtext;text-decoration:none">https://www.harrow.gov.uk/road-maintenance-travel/highway-searches/1</span></a><span style="color:black"><o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><b><u><span style="color:black">Trees<o:p></o:p></span></u></b></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">If your query is regarding trees please be advised that we maint</span>ain<span style="color:black"> only trees located on adopted highways, parks and council owned public realm open spaces. <o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><b><u><span style="color:black">Highway Drainage (gullies)<o:p></o:p></span></u></b></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">Please be advised that we are responsible for maintenance of roadside gullies & linear channels that are designed only for draining rain water from footways and roads. <o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">We are not responsible for, nor maintain property drainage, foul & surface water manholes and sewer blockages.<o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="line-height:115%;text-autospace:none"><b><u><span style="color:black">Blocked Drainage and/or Foul Odour issues<o:p></o:p></span></u></b></p> <p class="MsoNormal" style="line-height:115%;text-autospace:none"><b><span style="color:black"><o:p> </o:p></span></b></p> <p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;text-autospace:none"> <span style="font-family:Symbol;color:black">· </span><span style="color:black">Property drainage, surface & foul water public sewers, surface & foul manholes are all owned and maintained by <b>Thames Water</b>, who are the local sewerage authority. <o:p></o:p></span></p> <p class="MsoNormal" style="margin-left:36.0pt;mso-list:skip;text-autospace:none"> <span style="color:black">Please contact them directly on <b>0800 3169 800 </b>or follow the below link to report any issues. </span><o:p></o:p></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"> <a href="https://inyourarea.thameswater.co.uk/"> <span style="color:windowtext;text-decoration:none">https://inyourarea.thameswater.co.uk/</span></a><o:p></o:p></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;text-autospace:none"> <span style="font-family:Symbol;color:black">· </span><span style="color:black">If the property is a council owned property please contact our Housing Maintenance team on <a href="mailto:MaintenanceIssues@harrow.gov.uk"><span style="color:blue">MaintenanceIssues@harrow.gov.uk</span></a><o:p></o:p></span></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;text-autospace:none"> <span style="font-family:Symbol;color:black">· </span><span style="color:black">If you consider the issue as a public health risk, please contact our Environmental Health team on: <a href="mailto:Environmental.Health@harrow.gov.uk"><span style="color:blue">Environmental.Health@harrow.gov.uk</span></a><o:p></o:p></span></p> <p class="MsoNormal" style="margin-left:36.0pt;mso-list:skip;text-autospace:none"> <span style="color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="line-height:115%;mso-list:skip;text-autospace:none"><b><u><span style="color:black">For Water Leaks please see below contact details<o:p></o:p></span></u></b></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"><span style="color:black">Fresh water leaks are the responsibility of Affinity Water, and should be reported directly to them via the following link:<o:p></o:p></span></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"><a href="https://www.affinitywater.co.uk/report-a-leak.aspx"><span style="color:windowtext;text-decoration:none">https://www.affinitywater.co.uk/report-a-leak.aspx</span></a><span style="color:black"><o:p></o:p></span></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"><b><u><span style="color:black">For Flooding issues please see below details<o:p></o:p></span></u></b></p> <p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;text-autospace:none"> <span style="font-family:Symbol;color:black">· </span><span style="color:black">In extreme rain events, please report all flooding incidents to the EA <b><i>(Environment Agency incident hotline 0800 80 70 60)</i></b>, Thames Water <b> <i>(public sewer flooding 0800 316 9800</i></b> ) and us (<a href="mailto:infrastructure@harrow.gov.uk"><span style="color:blue">infrastructure@harrow.gov.uk</span></a>) so that accurate information are recorded.</span><o:p></o:p></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p> <p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;text-autospace:none"> <span style="font-family:Symbol">· </span>Please follow below link for advice on flooding<span style="color:black"><o:p></o:p></span></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"> <a href="http://www.harrow.gov.uk/homepage/160/flooding_and_severe_weather"> <span style="color:windowtext;text-decoration:none">http://www.harrow.gov.uk/homepage/160/flooding_and_severe_weather</span></a><o:p></o:p></p> <p class="MsoNormal" style="mso-list:skip;text-autospace:none"><o:p> </o:p></p> <p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;text-autospace:none"> <span style="font-family:Symbol">· </span>If your query is regarding ponding on carriageway or footway and driveway flooding due to highway defects such as undulations in road resurfacing, lowered kerbs etc. please report the issues to <a href="mailto:nrswa@harrow.gov.uk"><span style="color:blue">nrswa@harrow.gov.uk</span></a> and <u><span style="color:blue"><a href="mailto:highways@harrow.gov.uk"><span style="color:blue">highways@harrow.gov.uk</span></a></span></u><o:p></o:p></p> <p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black">Kind Regards,<o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Infrastructure Team<o:p></o:p></span></b></p> <p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Community Directorate | Traffic, Highways & Asset Management<o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Email – <a href="mailto:infrastructure@harrow.gov.uk"><span style="color:blue">infrastructure@harrow.gov.uk</span></a><o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><a href="http://www.harrow.gov.uk/"><span style="color:blue">www.harrow.gov.uk</span></a></span><span style="font-size:8.5pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p> <p class="MsoNormal" style="text-autospace:none"><span style="color:black"><o:p> </o:p></span></p> </div> 'The information contained in this e-mail is confidential and is intended for the named recipient(s) only. If you have received this email in error please notify its originator and delete this email immediately. Unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Views expressed within this email are those of the individual and not necessarily those of Harrow Council.<br> <br> Harrow Council monitors all electronic mail it receives for Policy compliance and to protect its systems including anti-spam and anti-virus measures. Electronic mail does not guarantee delivery or notification of non-delivery. Contact the intended recipient(s) by other means should confirmation of receipt be important. All traffic may be subject to recording and/or monitoring in accordance with relevant legislation.<br> </body> </html>
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