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mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level4 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:144.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level5 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:180.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level6 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:216.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level7 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:252.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level8 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:288.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level9 {mso-level-number-format:bullet; mso-level-text:\F0B7; mso-level-tab-stop:324.0pt; mso-level-number-position:left; text-indent:-18.0pt; mso-ansi-font-size:10.0pt; font-family:Symbol;} ol {margin-bottom:0cm;} ul {margin-bottom:0cm;} --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext="edit" spidmax="1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext="edit"> <o:idmap v:ext="edit" data="1" /> </o:shapelayout></xml><![endif]--> </head> <body lang="EN-GB" link="blue" vlink="purple" style="word-wrap:break-word"> <div class="WordSection1"> <p class="MsoNormal">Thank you for contacting Highway Record Enquiries (HRE) at Leicestershire County Council, your email has been received. <o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">If your message relates to a statutory consultation, we will respond to you as soon as possible, where applicable. For all other enquires, including highway search requests, we aim to provide an initial response within <b><u>two working days</u></b>, which will make it clear how we intend to deal with your enquiry, or request further information from you if necessary. <span style="color:red"><o:p></o:p></span></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal"><span style="color:black;background:white">Once we have clarified everything in relation to your enquiry and payment has been received (where applicable), we aim to reply fully within <b><u>ten working days</u></b>. <o:p></o:p></span></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal"><span style="color:black;background:white">However this may be longer during periods of particularly high workload, or if your enquiry requires us to obtain further information from elsewhere. Thank you for your patience where this is the case.</span><span style="color:black"><o:p></o:p></span></p> <p class="MsoNormal"><span style="color:black;background:white"><o:p> </o:p></span></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal" style="margin-bottom:12.0pt">Please also note the following:<o:p></o:p></p> <ul style="margin-top:0cm" type="disc"> <li class="MsoListParagraph" style="margin-bottom:12.0pt;margin-left:0cm;mso-list:l3 level1 lfo3"> Due to the volume of enquiries that we receive, we cannot accept any requests to prioritise or expedite your enquiry.<o:p></o:p></li><li class="MsoListParagraph" style="margin-bottom:12.0pt;margin-left:0cm;mso-list:l3 level1 lfo3"> In order to focus on completing enquiry responses as quickly as possible, emails chasing for a response within our target turnaround time will not be replied to.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l3 level1 lfo3">Leicestershire County Council will not be held responsible for any losses incurred as a result of missed deadlines, or delays to your enquiry response.<o:p></o:p></li></ul> <p class="MsoNormal" style="margin-left:18.0pt"><o:p> </o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal" style="margin-bottom:12.0pt">Other information:<o:p></o:p></p> <ul style="margin-top:0cm" type="disc"> <li class="MsoNormal" style="margin-bottom:12.0pt;mso-list:l3 level1 lfo3">The “highway adoption status” of every known street in Leicestershire is freely available online (text-based) at <a href="http://www.leicestershire.gov.uk/streets">www.leicestershire.gov.uk/streets</a>.<o:p></o:p></li><li class="MsoListParagraph" style="margin-bottom:12.0pt;margin-left:0cm;mso-list:l3 level1 lfo3"> An illustrative map (not the Definitive Map) of formally recorded Public Rights of Way is available online at <a href="http://www.leicestershire.gov.uk/leisure-and-community/parks-and-outdoor-activities/where-to-walk-in-leicestershire"> www.leicestershire.gov.uk/leisure-and-community/parks-and-outdoor-activities/where-to-walk-in-leicestershire</a>.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l3 level1 lfo3">There is no “definitive” record of adopted highway extent. For every highway extent enquiry, we will:<o:p></o:p></li></ul> <p class="MsoNormal" style="margin-left:18.0pt"><o:p> </o:p></p> <ul style="margin-top:0cm" type="disc"> <ul style="margin-top:0cm" type="circle"> <li class="MsoListParagraph" style="margin-left:0cm;mso-list:l3 level2 lfo3">Investigate all relevant information (current and historical) available at the time of enquiry to identify where we believe the highway extent to be;<o:p></o:p></li></ul> </ul> <p class="MsoNormal" style="margin-left:54.0pt"><o:p> </o:p></p> <ul style="margin-top:0cm" type="disc"> <ul style="margin-top:0cm" type="circle"> <li class="MsoListParagraph" style="margin-left:0cm;mso-list:l3 level2 lfo3">Illustrate this conclusion as clearly as possible on an Ordnance Survey based plan (not suitable for scaling);<o:p></o:p></li></ul> </ul> <p class="MsoListParagraph"><o:p> </o:p></p> <ul style="margin-top:0cm" type="disc"> <ul style="margin-top:0cm" type="circle"> <li class="MsoListParagraph" style="margin-bottom:12.0pt;margin-left:0cm;mso-list:l3 level2 lfo3"> Accompany this with a written explanation to provide further clarification where appropriate.<o:p></o:p></li></ul> <li class="MsoListParagraph" style="margin-left:0cm;mso-list:l3 level1 lfo3">The conclusion of the Highway Authority is not legally binding, but is the conclusion from which we carry out our duties as Highway Authority. Any challenge of this view must be supported by documentary evidence.<o:p></o:p></li></ul> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">For further information, please visit <a href="http://www.leicestershire.gov.uk/hre"> www.leicestershire.gov.uk/hre</a>.<o:p></o:p></p> </div> <div style="background-color: white; color: black; font-size: 11pt; text-align: left;"> <br> This e-mail and any files transmitted with it are confidential. If you are not the intended recipient, any reading, printing, storage, disclosure, copying or any other action taken in respect of this e-mail is prohibited and may be unlawful. If you are not the intended recipient, please notify the sender immediately by using the reply function and then permanently delete what you have received. Incoming and outgoing e-mail messages are routinely monitored for compliance with Leicestershire County Council's policy on the use of electronic communications. 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