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Dear Search Acumen,<o:p></o:p>
Please find attached my response to your highways search request, including receipt of payment.<o:p></o:p>
<o:p>&nbsp;</o:p>
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Kind Regards<o:p></o:p>
<o:p>&nbsp;</o:p>
Sarah Greet |Senior Technician 
Network Data and Intelligence 
Environment &amp; Transport Department 
Leicestershire County Council, County Hall, Glenfield, LE3 8RJ 
0116 305 7189 | <a href="mailto:hre@leics.gov.uk">hre@leics.gov.uk</a> |
<a href="https://www.leicestershire.gov.uk/hre">www.leicestershire.gov.uk/hre</a><o:p></o:p>
<o:p>&nbsp;</o:p>
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From: Sarah Greet &lt;Sarah.Greet@leics.gov.uk&gt;
On Behalf Of Highway Record Enquiries 
Sent: Friday, May 24, 2024 1:01 PM 
To: Support Team &lt;supportteam@search-acumen.co.uk&gt; 
Subject: RE: HRE 2404178 | 00584594 - 173963403 - 209439.00001/LSMU/EZBO - Highway Authority Search (Full) Commercial - FLATTEN WAY Syston, SYSTON, LE7 1GU<o:p></o:p>
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<o:p>&nbsp;</o:p>
Dear Search Acumen,<o:p></o:p>
<o:p>&nbsp;</o:p>
<a name="_Hlk160542998">Thank you for your email. <o:p></o:p></a>
<o:p>&nbsp;</o:p>
Please find attached a quotation for a highways search including payment instructions and further information about our service on the second page.<o:p></o:p>
<o:p>&nbsp;</o:p>
You can pay online by following the instructions on the quote. If you are unable to pay by card, please let us know and we will request an invoice from our Finance team.
Please do not post a cheque or make a bank transfer until you have received an invoice, as this will contain the necessary payment instructions.<o:p></o:p>
<o:p>&nbsp;</o:p>
Due to the complexity of your enquiry, we will aim to respond within
20 working days of receiving your order confirmation (i.e. EITHER after we have received your card payment
OR you have asked us to raise an invoice).<o:p></o:p>
<o:p>&nbsp;</o:p>
Sorry, we are unable to accept requests to prioritise or expedite enquiries, therefore you are advised to make any enquiries as early as possible.<o:p></o:p>
<o:p>&nbsp;</o:p>
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Kind Regards<o:p></o:p>
<o:p>&nbsp;</o:p>
Sarah Greet |Senior Technician 
Network Data and Intelligence 
Environment &amp; Transport Department 
Leicestershire County Council, County Hall, Glenfield, LE3 8RJ 
0116 305 7189 | <a href="mailto:hre@leics.gov.uk">hre@leics.gov.uk</a> |
<a href="https://www.leicestershire.gov.uk/hre">www.leicestershire.gov.uk/hre</a><o:p></o:p>
<o:p>&nbsp;</o:p>
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<o:p>&nbsp;</o:p>
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From: Support Team &lt;<a href="mailto:supportteam@search-acumen.co.uk">supportteam@search-acumen.co.uk</a>&gt;
 
Sent: Thursday, May 23, 2024 1:37 PM 
To: Highway Record Enquiries &lt;<a href="mailto:hre@leics.gov.uk">hre@leics.gov.uk</a>&gt; 
Subject: HRE 2404178 | 00584594 - 173963403 - 209439.00001/LSMU/EZBO - Highway Authority Search (Full) Commercial - FLATTEN WAY Syston, SYSTON, LE7 1GU<o:p></o:p>
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<o:p>&nbsp;</o:p>
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CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content
 is safe.<o:p></o:p>
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Good afternoon Chandni 
 
Please proceed with High street and provide a link to pay. 
 
 
Kind Regards 
Louise Lunney 
Managed Services 
0800 2404710 
<a href="http://www.search-acumen.co.uk">www.search-acumen.co.uk</a> 
 
<img border="0" width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_1" src="cid:image001.jpg@01DAC6E6.A0143EB0" alt="Image removed by sender.">This contains confidential
 information and is for the intended recipient only. This email cannot be guaranteed to be secure or error-free as information could be intercepted. 
Phoenix Searches Ltd cannot accept liability for errors or omissions in contents of this message. Please note that Phoenix Searches Ltd may monitor, analyse and archive email traffic, data and the content of emails. 
Registered Office: The Maidstone Studios, New Cut Road, Maidstone, ME14 5NZ. Phoenix Searches Ltd T/A Search Acumen is a limited company registered in England and Wales. Company Reg No: 8450163 VAT Reg No: 168587648. 
Phoenix Searches Ltd T/A Search Acumen is an Appointed Representative of Infotrack Ltd and CLS Property Insight Limited. Infotrack and CLS are both authorised and regulated by the Financial Conduct Authority. 
 
---------------------------------------------------- 
 
 
Subject: RE: 00584594 - 173963403 - 209439.00001/LSMU/EZBO - Highway Authority Search (Full) Commercial - FLATTEN WAY Syston, SYSTON, LE7 1GU 
From:&nbsp;<a href="mailto:hre@leics.gov.uk">hre@leics.gov.uk</a> 
Received Date:07/05/2024 10:44:26 
 
 
 
Dear Louise, 
 
Thank you for your email. 
 
I am unsure which road you are referring to as the subject refers to Flatten Way, Syston but the attached shows High Street, Syston. 
 
Flatten Way, Syston is not publicly maintained (unadopted) and High Street, Syston is publicly maintained (adopted). 
 
Thank you, 
Chandni Rohit| Technical Assistant (Highway Records &amp; Searches) 
Environment &amp; Transport Department, Leicestershire County Council 
0116 305 7189 |<a href="mailto:hre@leics.gov.uk">hre@leics.gov.uk</a>&lt;mailto:|<a href="mailto:hre@leics.gov.uk">hre@leics.gov.uk</a>&gt; |&nbsp;<a href="https://leicestershire.gov.uk/hre%3Chttp:/www.leicestershire.gov.uk/hre%3E" target="_blank">leicestershire.gov.uk/hre&lt;http://www.leicestershire.gov.uk/hre&gt;</a> 
[cid:<a href="mailto:image001.jpg@01DAA06B.85182D70">image001.jpg@01DAA06B.85182D70</a>] 
Please note my work days are Monday - Thursday. 
We work flexibly, so if you've received this email 'out of hours', whilst it suits me to email now, I do not expect a response or action outside of your working hours. 
 
&nbsp;<img border="0" width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_2" src="cid:image001.jpg@01DAC6E6.A0143EB0" alt="Image removed by sender."> 
 
ref:!00Db00Z5ps.!500N20CrHdS:ref<o:p></o:p>
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This e-mail and any files transmitted with it are confidential. If you are not the intended recipient, any reading, printing, storage, disclosure, copying or any other action taken in respect of this e-mail is prohibited and may be unlawful. If you are not
 the intended recipient, please notify the sender immediately by using the reply function and then permanently delete what you have received. Incoming and outgoing e-mail messages are routinely monitored for compliance with Leicestershire County Council's policy
 on the use of electronic communications. The contents of e-mails may have to be disclosed for requests under Data Protection or Freedom of Information legislation. Details about how we handle information can be found at
<a href="https://www.leicestershire.gov.uk/data-protection">https://www.leicestershire.gov.uk/data-protection</a> 
 
The views expressed by the author may not necessarily reflect the views or policies of the Leicestershire County Council. 
 
Attachments to e-mail messages may contain viruses that may damage your system. Whilst Leicestershire County Council has taken every reasonable precaution to minimise this risk, we cannot accept any liability for any damage which you sustain as a result of
 these factors. You are advised to carry out your own virus checks before opening any attachment. 
 
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Attachments

Address	Category	File
		2404178_receipt.pdf
		2404178_letter.pdf
		2404178_plan.pdf

Robbie (Virtual AI) Details